Luna
Articles
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How do I repair small cracks on my silicone sex doll?
To repair small cracks, you can clean the affected area with mild soap and water, making sure it's dry before applying silicone repair glue. Carefully apply the glue to the crack, smoothing it out ...
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Does repairing cracks affect the appearance or feel of the silicone?
If done properly, repairs should not significantly affect the doll’s appearance or feel. Silicone repair kits are designed to match the texture and color of the silicone, but it might not be perfec...
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Can excessive friction cause damage to the silicone material?
Yes, excessive friction over time can cause wear and tear on the silicone, especially in high-contact areas such as the joints, orifices, and skin folds. Using proper lubrication during use and ens...
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Can squeezing or pinching my silicone sex doll leave permanent marks or indentations?
Yes, squeezing or pinching can cause temporary marks or indentations on the surface of the silicone. However, these marks usually fade over time as the silicone material recovers. To prevent this, ...
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How can I update or modify my shipping address?
We cannot change the shipping address if your package has already been shipped. Please CONFIRM your address before shipping! Feel free to contact us if you need to change the address before shipp...
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How to pick up my package in local UPS/FedEx stores？
Upon selecting a UPS or FedEx store for package pickup, expect a notification email with essential details: store address, hours, and pickup instructions. Remember to bring a government-issued phot...
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How can I track my order?
Once your order is shipped, you'll receive an email containing tracking information. This information lets you easily track your package online and stay updated on its estimated delivery date. Keep...
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Can I change my shipping address?
Yes, you can change your shipping address. However, please note that this option is only available before the package is shipped. Once the package leaves the warehouse and enters the transit proces...
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How do I get my love doll delivered to a UPS store?
Simply put the address for The UPS Store and leave a note for it. It will be easier for us if you can put the UPS access point or UPS Store in the shipping address.
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What if I don't receive a confirmation email after my order?
You may check out as a guest, and we don't have access to email you directly. We are trying to find the reasons for this issue. However, please contact us if you don't receive a confirmation email ...